IMAN's CV
Profile summary
Resourceful document management professional with 21 years of background in administrative operations, office management, and executive secretarial support across the UAE. Combines expertise in document control, financial administration, and stakeholder communication with extensive GCC experience. Known for maintaining organized records, coordinating internal audits, and facilitating smooth front desk operations. Committed to supporting organizational efficiency through reliable project and administrative execution.
Key skills
Professional experience
Manages communication channels with the telecommunications partner team while overseeing administrative documentation processes. Coordinates reporting workflows across billing, activity tracking, and project requirements to maintain operational records.
- Prepared invoice related reports and daily activity reports for internal tracking.
- Generated productivity reporting and bills of quantity reports to support operations.
- Compiled PR summary reports and managed payment acceptance records.
- Handled document control tasks for project files and administrative records.
Steered office communications and visitor management operations, serving as the primary contact point for daily coordination.
- Operated the main telecom switchboard to process incoming and outgoing internal and external communications.
- Managed office visitors and scheduled appointments.
Directed ground operations for international carriers including Air Egypt, Air India, and Air India Express. Maintained service standards at passenger check-in desks and monitored security systems across baggage handling zones.
- Managed passenger check-in procedures for international flights to maintain departure schedules.
- Observed closed-circuit television systems within baggage areas to secure passenger luggage flow.
Managed human resources coordination, administrative operations, and visitor management for the department. Handled meeting documentation, file organization, and official report generation while maintaining front desk functions.
- Coordinated communications between the news section and the editing section to achieve operational targets.
- Maintained office documentation systems and prepared formal minutes for departmental meetings.
- Processed Wages Protection System transactions, compiled technical dossiers, registered cash deposits, and prepared vouchers for data entry.
- Handled manual cash deposit slips, bank guarantee indemnities, and issued or recharged E-Dirham cards while collecting customer funds.
- Handled visa processing, medical test reports, and work permit documentation for personnel while coordinating routine matters with government agencies regarding business licenses.
- Managed human resources coordination tasks including new employee inductions, file maintenance, training arrangements, and timesheet processing.
- Compiled technical dossiers to support project requirements.
- Handled executive correspondence and document control for the British Petroleum jet fuel storage and pipeline project at Hamriya.
- Managed administrative workflows and project documentation for the NDC Abu Dhabi rig refurbishment contract.
- Processed incoming and outgoing calls through the main switchboard.
- Issued gate passes for visitors and managed administrative tasks.
- Entered financial figures into the database system daily.
- Processed online banking records to maintain data currency.
- Processed document control operations and managed correspondence filing.
- Handled dispatch duties for institutional correspondence.
- Recorded daily journal entries in the ledger for financial record accuracy.
- Processed invoice documents and monitored payment schedules to maintain tracking.
reporting to the Managing Director, duties involved all secretarial work including handling of official correspondence and managing the PABX Switchboard.
Education
Tourism Management
- Relevant Coursework: Business administration and tourism Management
Languages
Arabic · Professional
English · Professional